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Using engaging learning activities and class discussions, this course focuses on the core knowledge and competencies necessary for participants to serve as effective collateral-duty or full-time Special Emphasis Program Managers (SEPMs). Participants will learn the foundational principles for implementing, assigning responsibility and managing results-driven special emphasis programs (SEPs). Participants will learn the skills necessary to…

This course is designed to provide experienced EEO Counselors with EEO law updates, innovative alternative dispute resolution techniques, questioning techniques, significant case studies, and enhanced writing skills. Participants will discover how recent O.F.O. decisions will impact the EEO process and case law. This course meets the annual EEOC 8-hour training requirement. Participants will receive a…