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Employee Resource Group Program Manager Course

Employee Resource Groups (ERGs) have emerged as a standard component of diversity, equity, and inclusion (DEI) initiatives. ERGs are practical tools for championing programs that attract and retain diverse talent. This comprehensive course provides ERG members with sound fundamentals for launching or expanding their ERG program. Participants will learn numerous best practices for establishing a robust program that engages the ERG members, managers, and the workforce. Additionally, this course will show participants how to integrate programs effectively into their organization’s strategic objectives and diversity management initiatives. Upon completing his course, participants will have the knowledge and prerequisite skills to launch or grow their ERG program.  All participants will be administered a communication style assessment before the course’s start date and receive a comprehensive workbook and certificate.

Course Topics

  • Critical elements for starting an ERG
  • Benefits of an ERG
  • Core competencies for ERG members
  • Critical roles for ERG
  • Leveraging your communication style
  • Energizing and maintaining ERG membership
  • Developing a charter
  • Communication plan
  • Cultural Competence
  • Measuring the effectiveness of ERG efforts
  • How to conduct listening sessions


July 15-17, 2024 | 12:30 p.m. – 5:00 p.m. EST – CLOSED




Standard rate:

$750.00 per participant

(Certificate provided after successful completion of sessions)

Virtual training:

Details sent via email to all registered participants at least three days before the beginning of each session.