Course Overview
This interactive course satisfies the EEOC’s 32‑hour training requirement for new Federal EEO Counselors. Participants will explore the counselor’s roles and responsibilities and gain a working knowledge of the laws, regulations, and directives that govern the federal sector EEO process. Through small-group exercises, structured interviews, and realistic role-plays, participants will practice conducting limited inquiries into allegations such as harassment, reasonable accommodation, and disparate treatment. The course emphasizes practical skill-building, effective communication, and early-resolution techniques to prepare participants for real-world counseling assignments.